Frequently Asked Questions

Here are some answers to commonly asked questions about ExoShield. .

General Inquiries

What is ExoShield?

ExoShield is a transparent film that is applied on the exterior surface of a windshield, just like window tint, to withstand the impact of stones. It can increase the impact resistance of your windshield by 6X. In addition, ExoShield can also reject 99.9% of harmful UV radiation to protect your vehicle's occupants and interior components.

Where can I purchase ExoShield?

ExoShield is available through a variety of automotive film retailers and car dealerships all over the world.

You can find a Certified ExoShield partner near you here.

What is ExoShield made of?

ExoShield is a thin film made up of Alchemy's proprietary technology. It is a layered laminate film that consists of a nano-composite hardcoat, a flexible shock -absorbing substrate, and a strong ultra-clear adhesive.

Will ExoShield affect visibility while driving?

ExoShield is engineered for a high level of optical clarity to ensure the driver's view of the road remains unobstructed. When installed on a new windshield, ExoShield only reduces visible light transmittance by 1.5%, which is not noticeable to the naked eye.

How much does ExoShield cost?

Each vehicle windshield is a little different in windshield size and installation complexity, and the optional add-on warranty packages can also affect the price. The price of ExoShield for most vehicles (including installation) ranges from $369 for simpler installations with no add-ons to $1,099 for complex installations with all upgrades included.

To get the most accurate pricing information, contact your local ExoShield installer here

Will my windshield wipers scratch ExoShield?

Windshield wipers themselves will not scratch ExoShield. However, the risk of scratching increases when the windshield is covered with sand or debris from the road that becomes impregnated into the soft material of the wiper blade.

We do have some tips to help you reduce the risk of scratching.  Click here to learn more about how to maximize the lifetime of your ExoShield

Will ExoShield affect the driver assistance systems in my vehicle?

Many new vehicles use advanced cameras and sensors to provide advanced safety systems such as lane-keep assist, collision warnings, and more. With many of these systems located right under the windshield, we made sure that ExoShield is compatible with all of these systems. ExoShield is completely invisible to any cameras and sensors on your vehicle, meaning that your safety features will work as usual once your ExoShield is installed!

How long will ExoShield last on my windshield?

On average, you can expect to get 2-4 years out of ExoShield, but this can be extended with good care and maintenance practices.

With each purchase of ExoShield we include a care instruction package that will educate you on how to best take care of your windshield. You can also learn more about maximizing the lifetime of your ExoShield here.

Can I install ExoShield myself?

ExoShield is a difficult product to install if you do not have the correct tools, installation area, or experience. We pride ourselves on partnering only with the best and most reputable aftermarket automotive shops, so you know that you will get a perfect ExoShield install every time! You can find the closest certified ExoShield installer here.

Will ExoShield affect my safety if I'm in an accident?


ExoShield is completely safe and should not have any negative effects during an emergency situation. ExoShield is built to protect against small object impacts against the outside of your windshield. Anything that causes a larger collision or is impacting your windshield from the inside will not be affected by ExoShield.

How do I take care of my ExoShield?

While ExoShield doesn't require any special treatment, to extend the lifetime of your ExoShield we do suggest that you clean ExoShield when you are performing regular vehicle maintenance. A simple wipe down with a damp micro-fibre cloth is enough to keep your ExoShield looking like new for longer.

We also suggest regularly checking your wipers for wear, cracking of rubber and residue under wipers, as these can leave marks if let go for long enough. You can clean your wipers by taking a damp microfibre cloth or paper towel and wipe along the underside of the blade.

After purchasing ExoShield

I've misplaced my Care Guide. Where can I get another one?

Don't worry, we have an electronic version of the Care Guide! You can download it here.

You can also find an electronic copy of the Care Guide in the confirmation email you received from us when your ExoShield installer registered your purchase.

Do I need to get special wiper blades for ExoShield?

Nope! You can continue to use your normal wiper blades with the ExoShield. However, proper care and maintenance of your windshield wipers will help extend ExoShield's lifetime on your windshield. Click here to learn more about these steps in the ExoShield Care Guide.

Where can I find confirmation of my warranty?

You should have received a confirmation email outlining all warranty details and the relevant information provided to us by your ExoShield installer within 10 minutes of registration. If you cannot locate this email or have misplaced it, please contact us at team@getexoshield.com and a member of our Customer Support team will be in touch shortly.

I need to make a warranty claim. How do I do that?

To make a warranty claim, please contact your ExoShield installer to start the process. If you have moved, or your installer is no longer in business, please contact us here.

What should I do if I haven't received any warranty confirmation?

Your ExoShield installer is required to register your warranty with us at the time of purchase. You should receive a confirmation email from ExoShield outlining all warranty details and the relevant information provided to us by your ExoShield installer within 10 minutes of registration.

If you have still not received this email and cannot locate it in your junk email folder, first contact your ExoShield installer to confirm that they have registered your purchase with the correct email address. If you're still having issues, please contact us at team@getexoshield.com and we'll help you resolve the issue!.

Can I use a buff-on coating with ExoShield?

It depends. There are many different types of coatings on the market, and not all coatings are created equal! Check out our blog post on coatings that we've tested for use with ExoShield.

Contact us directly if you have a question about a specific coating, and our team will do our best to help!

What happens if my windshield breaks or cracks while ExoShield is installed?

ExoShield helps prevent windshield damage everyday, but we also know that accidents can happen and ExoShield is not bulletproof. When you purchase ExoShield, we offer an extended Glass Protection Warranty that will cover you against any rock chip damage to your windshield up to $3,000. Learn more here or ask your local certified ExoShield installer.

Becoming an ExoShield Installer

How do I become an ExoShield installer?

To join the network of ExoShield installers, please fill out the Partner Application Form, and one of our Account Reps will reach out to you within 2 business days to walk you through the process!

How is ExoShield installed?

ExoShield is applied using the same skills and tools needed to apply window tint. Anyone with a clean operation and sufficient tinting experience can easily install ExoShield.

While ExoShield is considerably thicker than traditional window tint, we've engineered ExoShield to be shrinkable just like window tint. The only modification you'll need to make to your installation process is to use more heat when shrinking to compensate for ExoShield's greater thickness.

Technical Info

Is ExoShield hydrophobic?

It is! ExoShield has hydrophobicity built into its top layer, which means that water will roll more easily off of the surface without you having to constantly re-apply coatings or sprays.

How durable is ExoShield?

The components of ExoShield are designed to last as long as 4 years. To ensure a high quality of customer experience, every batch of ExoShield is tested in our quality control facility for scratch resistance, abrasion resistance and impact resistance before it is delivered to ExoShield partners.

The primary determining factor in ExoShield's usable lifetime is the care and maintenance attitude towards the windshield, wipers, and ExoShield. We've determined that with a few simple steps can help significantly extend ExoShield's lifetime. Click here to learn more about these steps in the ExoShield Care Guide.

Is ExoShield tested for different climates?

Yes! ExoShield is designed and tested in Canada, where we have freezing cold winters of -40C and hot summers of +40C. We also have partners all over the world who provide us with real-world performance information.

Once ExoShield has been installed and has fully cured, it should not be affected by high heat and humidity, snow and ice, or ice scrapers etc.

Did we miss your question? Contact Us and we'll get back to you within 24 hours.